Buyer protection

Track the item from live bid to payout release.

Orders are driven by Stripe payment state, seller shipment proof, courier tracking, delivery confirmation, and the buyer dispute window.

Sample order DW-29512Y2K washed denim set · AED 420 · @noorarchive
Current state

Paid · awaiting shipment proof

Seller must upload tracking and package evidence within the Dropwhat fulfillment SLA.

Order lifecycle

How Dropwhat keeps seller-shipped orders accountable

Paid

Stripe checkout confirmed and item reserved

Packed

Seller uploads proof and package weight

Shipped

Tracking number required before payout readiness

Delivered

Buyer window opens for condition disputes

Payout

Commission retained, vendor payout released when clear